|
IBM Hard Disk Drive
Warranty Process IBM Storage Division has been a major player in
the storage industry, and thus a group of royal supporters.
In the Singapore market, especially the OEM (aka DIY) sector, most of us
are aware of the typical warranty process. Let me just briefly
touch on the warranty process adopted by most of the vendors in Singapore. For
any warranty claim to be processed, the end-user will have to bring along the
defective product along with its original receipt as proof of purchase to the
respective point of purchase. These vendors will consolidate the defective
products and send them back to their source, the distributors. I do believe that
most of us will agree that the whole warranty process is taking too long,
especially in Singapore’s fast pace environment. So, ever wonder why you have
to wait that long for a replacement? Stop wondering, and read on… |
|
Copyright 1998-2003
|
